News, Articles & Case Studies on VoIP Technology | Voiceland

Phishing & Vishing: How to protect yourself and your business from modern digital traps

Written by VOICELAND team | Jan 30, 2026 10:34:56 AM

Digital security is no longer just about your computer or router passwords. As businesses in Greece increasingly adopt cloud technologies, malicious actors are constantly finding new ways to bypass security systems using both email and telephony. At Voiceland, as a licensed VoIP provider, we prioritize the security of your communications above all else.

1. What are phishing and vishing?

Digital security is no longer just about your computer or router passwords. As businesses in Greece increasingly adopt cloud technologies, malicious actors are constantly finding new ways to bypass security systems using both email and telephony. At Voiceland, as a licensed VoIP provider, we prioritize the security of your communications above all else.

2. Most common scams in Greece

Fraudsters are becoming more inventive every day. In the Greek market, the most frequent forms of fraud include:

  • Impersonating companies (banks & couriers): You receive calls or messages from individuals posing as bank employees or courier staff (e.g., regarding a "pending package"). Their goal is to direct you to fake websites to steal your e-banking credentials.

  • "Emergency" scenarios: One of the cruelest methods, where scammers call claiming that a relative has been in a serious accident. They exploit the shock of the moment to demand immediate payment for supposed medical expenses or legal aid.

  • The international "missed call" trap: These are calls from foreign numbers that last only a few seconds. The goal is to trick you into calling back, resulting in exorbitant charges on your bill (known as the Wangiri scam)

  • The "Microsoft technician" scam: Calls claiming that your computer has a virus, requesting remote access to steal your personal data.

3. How Voiceland's services protect you

As a licensed provider, Voiceland integrates advanced security measures to shield your business:

  • IP Whitelisting: Your IP PBX communicates only with trusted locations, blocking unauthorized access attempts

  • TLS/SRTP encryption: We ensure that no conversation can be intercepted by third parties during transmission

  • Inbound traffic control: Our systems monitor and filter suspicious call patterns, significantly reducing your exposure to malicious activity.

  • Certified security: Finally, Voiceland is the only Greek provider with 4 ISO certifications, ensuring the highest level of quality, data management, and information security in the market. These international certifications are a tangible guarantee that your communications are handled according to the strictest global standards.

4. Practical tips

  1. Do not call back unknown international numbers: If you aren't expecting a call from abroad, ignore the missed call.

  2. None bank asks for codes over the phone: If someone asks for your passwords or PIN, hang up immediately.

  3. Cross-check the information: In an "accident" scenario, stay calm. Hang up and call your relative or the authorities directly to verify the claim.

  4. Check the sender: In emails, verify that the address is official (e.g., @voiceland.gr) and not a deceptive variation like @volceland.gr.

Conclusion

Digital scams rely on human error and the urgency of the moment. Choosing a licensed VoIP provider like Voiceland, combined with continuous awareness, is the best defense for your business.