Call Centers

Innovative communication solutions for Call Centers

The distribution of the large volume of incoming and outgoing calls that are being made from the customer service teams is not an easy affair. Call centers are required to manage one of the most sensitive operation sectors of a company. Those of communication and customer service.

In that way, every call center, whether it’s in-house or outsourced, constitutes the heart of the enterprise. The three main problems that a call center is most likely to face are the high infrastructure cost, the technical support issues, and the need for new technology integration.

Add to those the ever-increasing time it takes to manage the calls, as well as the need for high-quality telephony that will provide noise reduction and crystal clear voice.

With Cloud Dialer, a smart automated call dialing system for the management of outgoing calls, you can log in and filter potential clients using any criteria you decide, creating campaigns within just a few minutes. Furthermore, you can process huge databases with maximum efficiency and ease.

At VOICELAND we know better than anyone how to support companies that provide call center services, offering them excellent quality VoIP telephony and advanced technological solutions at very appealing prices.

Digital capabilities with financial benefits for Call Centers

Call quality statistics

Free communication channels

High CPS (Call Per Second)

Flawless communication quality

Enjoy unexcelled benefits

by the know-how of our specialized team

3CX Call Center

with Video Conference ability

100% Customization

for every new line/station from our experienced team

24/7

live support

Unlimited Ticketing

for Call Center modification/setting issues

Free analysis for your
telecommunications services

Single charge in Greece
and the European Union

Free voice channels
for everyone

Charge per second,
from the first second

Competitive advantages

%

Reduction of fixed assets

Fixed telephone number from €15 per year

%

Great benefit on maintenance costs

Cloud Call Center from €50 per year

%

Increase Productivity

Free voice channels. No loss calls.

%

Cost Control

Check your account online 24/7

How can VoIP telephony reduce the cost of communication for Call Centers?

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