What is a Cloud PBX?
The service that eliminates the need for a "conventional" Call Center and therefore its physical installation in your facilities.
Through an Internet connection and the use of network (IP) telephone devices or computer/smartphone applications, each user has the ability to make and receive phone calls, from wherever he/she is. In addition, Cloud PBX offers a number of functions for easier management and maintenance. That way, a significant reduction in operating costs and improvement of the image of your business is achieved.
By choosing your new 3CX Cloud PBX, this will be hosted at Amazon Data Center in Frankfurt, with the largest SLA on the market at 99.99%. At Voiceland we value our services to every customer and ensure the best possible infrastructure for your best and seamless communication.
The advantages of a Cloud PBX
Large volume inbound call management
Elimination of equipment maintenance costs
Unlimited number of users
Use of one Cloud PBX for all your touch points
Additional Cloud PBX functions
Instant Messaging
(Chat)
Automated operation time
(Time Conditions)
Improved Customer Service
(Click2Call & integration with CRM)
Softphone Apps
for Smartphones
Webclient
through Web Browser
Call Back
features
Announcement
Message
Call
Recording
Choose the Cloud PBX that suits you best
- Recommended Users: 1-10
- Concurrent Calls: 4
- Ring Groups
- Announcements
- Voicemail
- IVR
- Time Conditions
- Missed Call Info
- Advanced Reports
- Queues
- Call Recording
- Integration with CRM / ERP
- Technical Support
- Cloud PBX Customisation (BASIC)
- Amazon Cloud Server
Contact us
- Recommended Users: up to 11-25
- Concurrent Calls: 8
- Ring Groups
- Announcements
- Voicemail
- IVR
- Time Conditions
- Missed Call Info
- Advanced Reports
- Queues
- Call Recording
- Integration with CRM / ERP
- Technical Support
- Cloud PBX Customisation (BASIC)
- Amazon Cloud Server
Contact us
- Recommended Users: 26-50
- Concurrent Calls: 16
- Ring Groups
- Announcements
- Voicemail
- IVR
- Time Conditions
- Missed Call Info
- Advanced Reports
- Queues
- Call Recording
- Integration with CRM / ERP
- Technical Support
- Cloud PBX Customisation (BASIC)
- Amazon Cloud Server
Contact us
The price is for a one-year contract with the final value per month
being at 32,55€ all VATs included.
The price is for a one-year contract with the final value per month
being at 58,59€ all VATs included.
The price is for a one-year contract with the final value per month
being at 123,69€ all VATs included.
Reduction of fixed assets
Fixed telephone number from €15 per year
Great benefit on maintenance costs
Cloud Call Center from €50 per year
Increase Productivity
No additional charge for voice channels means you no longer lose any calls
Cost Control
Check your account online 24/7
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Incoming and outgoing calls, with the possibility of displaying the number of your business, wherever you are (Greece / Abroad), using Wi-Fi or 4G / 5G, free of charge
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Integrated teleconferencing solution (Conference Rooms)
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Monitoring of the number of answered and unanswered calls
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Monitoring of the status of calls and callers waiting
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Phone services by email (Voice2mail)
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Portability (work from anywhere)
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Real-Time call status
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Status – Full overview of the status of all users (presence)
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The customer has the option to hang-up, without losing his place at the waiting que. Calling of the customer as soon as an agent becomes available. Sending an email notification to the supervisor
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Tripartite conversation (Conference)
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Voice guidance portal (IVR)
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Waiting hours with the announcement of the queue position to the caller (Queues)
Do you need more information about Cloud PBX?