Hospitality
Professional and flexible communication solutions for Hospitality Units, Hotels & Resorts
The hospitality industry is one of the most demanding in regards to customer service, as most of the communication with the client is carried through via telephone. Hoteliers are called to simultaneously respond to requests of already visiting clients, coordinate functions, and offer information and service to all prospective visitors. In an environment like that, good communication becomes the key to a successful business operation.
A flexible VoIP telephony system provides additional capabilities that you can offer your guests, such as automated restaurant or spa booking services, food service requests, customer satisfaction rating platforms, or wake-up call settings.
This is the way, to provide high-quality services and world-class experience. At VOICELAND we have great experience in the hospitality industry. We can help you acquire a befitting Cloud PBX, customized so that it suits the needs of your hospitality unit. Furthermore, we undertake the customization of the call center and the devices or the apps you will use, in order to provide a smooth transition from conventional to VoIP telephony. For a communication experience as pleasant as the stay you offer!
Digital capabilities with real benefits for Hotel Enterprises
Availability of distinct phone numbers for each room
Integration with the already existing CRM/ERP
Ability to charge calls by room
Fixed charges for calls to all European Union
Enjoy unexcelled benefits
by the know-how of our specialized team
3CX Call Center
with Video Conference ability
100% Customization
for every new line/station from our experienced team
24/7
live support
Unlimited Ticketing
for Call Center modification/setting issues
Free analysis for your
telecommunications services
Single charge in Greece
and the European Union
Free voice channels
for everyone
Charge per second,
from the first second
Competitive advantages
90%
Reduction of fixed assets
Fixed telephone number from €15 per year
85%
Great benefit on maintenance costs
Cloud Call Center from €50 per year
100%
Increase Productivity
Free voice channels. No loss calls.
100%
Cost Control
Check your account online 24/7
How can VoIP telephony reduce the cost of communication for Hospitality Units?