In the world of volunteering, effective communication is essential. For the NGO Humanity Greece, which is always on the front lines during natural disasters or humanitarian crises, fast and direct communication is a key ally. Rapid response and the proper management of requests from people in need are at the core of the organization’s mission, with volunteers trained to handle these requests through the telephone helpline.
Recognizing this need, Voiceland, through its corporate social responsibility program, supported Humanity Greece with a donation worth 10.000€ in telecommunications services and technological equipment.
Voiceland’s commitment to corporate social responsibility
Voiceland is more than just a fixed telephony provider. It is a company that understands its social responsibility and invests in initiatives with meaningful social impact. In this context, a year ago, it donated technological infrastructure to Humanity Greece, ensuring that the organization could respond promptly to calls for help.
The sponsorship includes:
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1 Cloud PBX
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2 geographic numbers in Greece
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Talk time worth 4.000€
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Technical support for every request
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Telephone devices and headsets
The numbers say it all
With Voiceland’s support, Humanity Greece’s call center has handled over 23.020 calls, of which 3.700 occurred during the wildfire season (May – October 2024), with an impressively low average response time of just 33 seconds.
This means that Voiceland’s technology has contributed to the immediate management of critical incidents, significantly enhancing Humanity Greece’s operational effectiveness.
The voice of Humanity Greece
Georgia Paraschou, founder and president of Humanity Greece, stated:
«Our partnership with Voiceland allows us to offer even more effective support to the people we are honored to serve. Voiceland's high-quality services, strengthen our organization’s ability to connect directly and efficiently with those in need. We are grateful for this collaboration and look forward to continuing to join forces to make our mission stronger and more impactful.»
A partnership with long-term impact
Voiceland and Humanity Greece have proven that technology can be a driving force for social contribution. With more than 5.500 volunteers in Humanity Greece’s registry, communication management is a crucial component of the organization’s effectiveness.
Voiceland continues to actively support society by investing in partnerships that truly make a difference. One year of collaboration was just the beginning — together, we can achieve even more!
