Analytics and insights are the modern way to do business. Yet, sometimes the value of data in business communications...
ZENDESK INTEGRATION
Zendesk integration
with your PBX.
By connecting 3CX with your Zendesk CRM, you can synchronize contacts and enhance daily processes within your business.
Use the 3CX Web Client for instant access to customer data whenever you receive an incoming call. Elevate basic phone interactions with leads and clients into valuable call statistics and insights using the Call & Chat Journal feature, which automatically converts conversations into Zendesk tickets.
.png?width=701&height=396&name=pic%20(4).png)
MORE AUTOMATION
Harness technology
to your advantage.
Take control of your corporate communication without changing the platform you're familiar with.
Initiate and forward calls directly from Zendesk using the Click2Call extension for Google Chrome and Microsoft Edge. Elevate your communication game and effortlessly enhance the efficiency of departments and work groups. Dive dynamically into the world of communication without changing your habits!
.png?width=700&height=396&name=pic%20(5).png)
WHAT YOU GAIN
Benefits of Zendesk integration with your PBX.
Improved workflow and communication ease.
Better data
visibility
With all your customer data centralized, you can swiftly access the information you require, be it calls, emails, or customer requests, at any given time.
Usability
3CX and Zendesk are user-friendly tools with drag-and-drop functionalities, making system configuration and management as simple as ABC.
Increased
productivity
With task automation, such as call forwarding and ticket creation, you can free up time for your agents and supervisors to focus on more important tasks.
OUR NEWS
#VoiceBlog
Read success stories, telecom news, and useful articles on
leveraging VoIP for your business.
Dec
9
Nov
11
If enhanced communication and operational efficiency are your business mottos, softphones are solutions you should know...
Oct
10
Changing your business phone provider directly impacts your communication and customer service. It's a decision that a...
