MODERN BUSINESS SYSTEMS

Features &
Integrations.

Leverage advanced features and enjoy seamless integration between your call center and all your enterprise information systems.

ZOHO INTEGRATION

Zoho integration
with your PBX

Unlock a new dynamic in your business communication with Zoho-PBX integration.

With proper configuration, you can utilize a wide range of smart CRM integration features for your PBX. Designed to cater to professionals and businesses, 3CX's cloud servers elevate your company's tech profile and give you a competitive edge.

1-image-3
MORE AUTOMATION

Combine features
and
achieve more.

Synchronize your contacts and have customer information displayed on your screen for every incoming call through the web client extension.

Call details are automatically stored in your CRM. Combined with call reporting, call recording, and voicemail, CRM integration ensures that every piece of information is easily accessible to managers and supervisors. Leveraging the advanced automation and features we provide, communication teams are equipped with cutting-edge tools that boost productivity.

pic (19)

WHAT YOU GAIN

Benefits of PBX and Zoho integration.

Establish a dominant market presence using technologies that grant
you a competitive edge

int25

Better
workflow

Calls can be made directly from Zoho CRM. Using 3CX's Click-to-Call extension, your agents don’t need to toggle between various platforms on their screen anymore just to make a single phone call.

int26

Enhanced data
accuracy

Calls from new customers are automatically transferred as new contact entries in Zoho, ensuring your CRM system is always updated with the latest information and communications of the day.

int27

Centralized data
access

Zoho integration ensures that all communication data are centrally stored in the CRM. This contributes to better oversight and, combined with call reports, ensures consistency across the entire team.

OUR NEWS

#VoiceBlog

Read success stories, telecom news, and useful articles on leveraging
VoIP for your business.

featured-img

Inbound call analytics & business decisions

Analytics and insights are the modern way to do business. Yet, sometimes the value of data in business communications...

Learn more
a man talking on the phone

5 Reasons why your business should switch to softphone solutions

If enhanced communication and operational efficiency are your business mottos, softphones are solutions you should know...

Learn more
hands holding a smartphone

Switching business phone provider: When is the right time?

Changing your business phone provider directly impacts your communication and customer service. It's a decision that a...

Learn more