Analytics and insights are the modern way to do business. Yet, sometimes the value of data in business communications...
MODERN BUSINESS SYSTEMS
Features &
Integrations.
Leverage advanced features and enjoy seamless integration between your call center and all your enterprise information systems.
Zoho integration
with your PBX
Unlock a new dynamic in your business communication with Zoho-PBX integration.
With proper configuration, you can utilize a wide range of smart CRM integration features for your PBX. Designed to cater to professionals and businesses, 3CX's cloud servers elevate your company's tech profile and give you a competitive edge.
Combine features
and achieve more.
Synchronize your contacts and have customer information displayed on your screen for every incoming call through the web client extension.
Call details are automatically stored in your CRM. Combined with call reporting, call recording, and voicemail, CRM integration ensures that every piece of information is easily accessible to managers and supervisors. Leveraging the advanced automation and features we provide, communication teams are equipped with cutting-edge tools that boost productivity.
WHAT YOU GAIN
Benefits of PBX and Zoho integration.
Establish a dominant market presence using technologies that grant
you a competitive edge
Better
workflow
Calls can be made directly from Zoho CRM. Using 3CX's Click-to-Call extension, your agents don’t need to toggle between various platforms on their screen anymore just to make a single phone call.
Enhanced data
accuracy
Calls from new customers are automatically transferred as new contact entries in Zoho, ensuring your CRM system is always updated with the latest information and communications of the day.
Centralized data
access
Zoho integration ensures that all communication data are centrally stored in the CRM. This contributes to better oversight and, combined with call reports, ensures consistency across the entire team.
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