Analytics and insights are the modern way to do business. Yet, sometimes the value of data in business communications...
MODERN BUSINESS SYSTEMS
Features &
Integrations.
Leverage advanced features and enjoy seamless integration between your call center and all your enterprise information systems.
MongoDB integration
with your PBX.
Now, your MongoDB CRM integrates with 3CX to offer solutions for every communication need within your business.
Discover the power of data integration between MongoDB and your PBX, utilizing 3CX's advanced CRM API. Quickly identify who's calling and automatically save details from your calls and chats with the Call & Chat Journal automation.
Fewer work hours spent, greater opportunities for your business.
Simplify the addition of new contacts, reduce data management and dialing time, and let technology unlock new possibilities.
The Click-to-Call feature allows you to initiate calls from your MongoDB system effortlessly, using 3CX extensions for Google Chrome and Microsoft Edge. Enhance your data management and communication by leveraging other 3CX automation, such as call recording and Voice2Mail.
WHAT YOU GAIN
Benefits of MongoDB integration with your PBX.
Automate data synchronization and craft an effective communication strategy.
Data
synchronization
The integration between 3CX and MongoDB enables real-time customer data synchronization. Calls, chats, and emails are kept on record, creating a comprehensive history for each client, and allowing you to make informed decisions.
Information
accuracy
Call and conversation data are automatically transferred to the MongoDB CRM. This ensures that every interaction and incoming information from clients is recorded accurately, eliminating the chances of human error in data entry.
Analysis and
strategy
CRM integrations help you use real data to make call reports faster and easier. By looking at how and when calls are made and exactly what kind of interactions happen, you can make your communication strategies even better.
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