Analytics and insights are the modern way to do business. Yet, sometimes the value of data in business communications...
GREATER CONNECTIVITY
Efficient Business Communication.
Useful and economical software for the best customer service
LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat applications, ticket management, online self-service portals, and change and license management, all as either in-suite or standalone applications.
SAVING RESOURCES
The essential tool for every modern business.
Every incoming form of communication is transformed into tickets for better convenience and task management.
LiveAgent’s ticketing system makes everything run smoothly. You can save up to 95% more money, time, and resources by switching to ticketing. A ticketing system gathers all your communication from every channel you use (emails, chats, calls, social media mentions, etc.) and it ends up in one universal inbox with the help of advanced automation rules and integrations.
PERSONALIZED SERVICE
Serve more customers
with efficiency.
Upgrade your customer support system to new levels of quality.
Phone calls are an easy way to resolve customer issues with a more personal approach. Provide personalized customer service and increase problem resolution by up to 56%.
LiveAgent's benefits
for business communication
Certified technological solutions operating according to sustainability standards.
Fast
setup
LiveAgent help desk solution has the fastest and easiest implementation as you can set up your multi-channel help desk within a few minutes.
Customer
support
Your requests are answered 24/7. You can contact LiveAgent’s customer support team without any further steps to provide you with an immediate customer experience.
Increased
revenues
Sparkle offers 99.999% service availability, thanks to the guaranteed high-voltage electricity supply from renewable sources for every rack and server within its facilities.
OUR NEWS
#VoiceBlog
Read success stories, telecom news, and useful articles on leveraging VoIP for your business.
Dec
9
Nov
11
If enhanced communication and operational efficiency are your business mottos, softphones are solutions you should know...
Oct
10
Changing your business phone provider directly impacts your communication and customer service. It's a decision that a...
