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You might not be familiar with VoIP telephony, but there’s a good chance you’ve already used it without realizing it. Popular apps like Viber rely on this technology to handle their calls. VoIP offers numerous advantages for businesses, which we’ll explore in detail below.
What is VoIP telephony?
First, let’s clarify that VoIP stands for Voice over Internet Protocol. In simpler terms, it’s referred to as Internet telephony, IP telephony, or broadband telephony.
This technology allows you to make and receive phone calls over the Internet from devices such as traditional telephones, computers, or even your mobile phone using WiFi or a mobile network (4G/5G) — all while keeping your existing phone number.
VoIP telephony comes with a range of modern features that your current phone service may lack. It’s especially recommended for businesses that want to:
- reduce costs on phone bills.
- provide higher-quality services for employees and customers alike.
Why replace traditional telephony?
Your phone system is critical to your business operations and customer experience. A reliable phone system equipped with modern features enhances the customer experience and boosts employee productivity.
Traditional telephony, however, is no longer sufficient. Here are the main reasons to make the switch:
Because you want better call quality
Landline phones come with limitations that can degrade call and voice quality. With VoIP, you’ll enjoy crystal-clear sound, ensuring seamless communication without interruptions or background noise.
Because you need more flexibility for your business
Modern businesses require communication tools not limited by geography, hardware, or outdated technology. As remote work continues to grow, conventional telephony falls short, tying employees to specific locations and equipment. VoIP offers the freedom to communicate from anywhere.
Because traditional telephony is not cost-effective
Landline systems and traditional PBX setups are expensive, with recurring costs for maintenance, equipment, and hidden fees. VoIP is a more affordable solution, with lower overall costs and no need for bulky equipment.
Because scaling should be easy and fast
Expanding a traditional phone system is costly and time-consuming, even for minor user increases. VoIP eliminates these hurdles, allowing businesses to scale their phone systems effortlessly as they grow.
Because you want access to cutting-edge features
Legacy phone systems offer limited functionality. A modern business needs up-to-date tools, such as video calls, messaging, and online conferencing, which are seamlessly integrated into VoIP solutions.
The power of a Cloud PBX
A Cloud PBX is a telephony solution hosted on cloud infrastructure, eliminating the need for costly on-site equipment while providing innovative communication tools. All you need is an Internet connection to make professional calls from anywhere in the world using a smartphone or computer.
At VoiceLand, our cloud services are hosted on state-of-the-art platforms like Amazon Web Services & Digital Ocean, ensuring unmatched reliability and performance.
10 key features of Voiceland's Cloud PBX
The future of business communication
Communication will always be a cornerstone of any business. But what’s next? The choice of communication channels has evolved, extending beyond traditional landlines and mobile phones.
VoIP telephony, leveraging the power of the Internet, eliminates outdated systems while embracing speed and advanced capabilities. It stands for efficiency, flexibility, cost savings, and enhanced communication experiences.
Upgrade your business communication today with VOICELAND, No. 1 provider of VoIP telephony solutions for businesses, in Greece.
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