How remote work through VoIP benefits owners & employees.

Remote work has changed the dynamics of businesses, revolutionizing the way employees are required to communicate with each other.

The new circumstances caused by Covid-19 recently and the new measures expected regarding remote work have altered the landscape for businesses and employees.

Some of the largest companies worldwide, such as Twitter, Facebook, and Slack, have decided to reduce their costs and ensure greater flexibility for their employees by establishing the right to work remotely permanently. Thus, in turn, smaller companies are also realizing the benefits of remote work and how the solutions offered by VoIP telephony work better for remote teams.

Technology is the most significant issue for employees when it comes to telecommuting.

37% of employees stated that the need for more technology and online tools to improve their productivity.

Moreover, according to research, 83% of workers urge their employers to find a solution to this problem and equip them with the appropriate tools.

Based on predictions suggesting that up to 50% of the workforce will be working remotely by 2020, businesses must prepare for a flexible environment. This environment, facilitated by telecommuting and the right connectivity tools, will allow their personnel to be as productive, if not more so, both inside and outside the office.

VoIP is an essential tool for remote workers. 

By utilizing VoIP telephony and cloud phone center services, employees gain access to a plethora of powerful features that can facilitate remote work while maintaining their productivity and professional image.

For example, by setting up an automated phone center with voice command capabilities, you can save time from calls that require clarification on who is responsible for assisting them and route calls to different individuals in your organization—regardless of whether they are in the office, at home, or on the go.

Even if you work in a small company with 1 to 10 remote workers engaged in telecommuting, your cloud phone center can be programmed to receive work-hour calls on your mobile or laptop.

The rest will be directed to voicemail, which you can retrieve via email.

You can even schedule call routing to the next available colleague if you need to cancel a call because you can't answer it at the moment.

Additionally, with a reputable cloud phone center like 3CX, besides reliable and secure phone calls, you have a plethora of user-friendly tools on your mobile or PC that facilitate communication with your team and scheduling your appointments.

The mobile application allows you to have a virtual phone on your mobile device, which can be used for business calls, instant messaging, online chat with your colleagues, and scheduled teleconferences with partners and clients. You can even transfer calls to another available user, hold up to 5 calls, and host conference calls.

With all these tools, wherever you work, you can meet your work habits and facilitate time management while maintaining your productivity for the organization.

The reduced cost of remote work, employee productivity & flexibility on the part of the owners

VoIP solutions for telecommuting also provide many cost benefits. Submit the minimum initial capital outlay for equipment. Through VoIP telephony, you can accept and receive calls to your company number and have them routed to your mobile phone or laptop. 

Another important feature for all businesses is access to call detail reports. With one click visit the web client of your call center and see a list of all your incoming and outgoing calls, as well as which of them were not answered and by whom.

These features can ensure your business that you provide excellent customer service and that no one concerned is left unhappy even if they call after hours, which otherwise may simply never have been followed up!

Remote work through VoIP tools enhances the efficiency of your employees. 

Wherever your employees are, they need access to a reliable means of communication. Voice over Internet Protocol (VoIP) is an essential communication tool for them.

Beyond voice calls, a modern VoIP phone center can be used for teleconferencing, team chats, file sharing, and archiving.

It has the power to make telecommuting productive, allowing your employees to connect in real-time with each other, as well as with clients or suppliers. They can conduct instant teleconferences and scheduled video conferences, thus helping remote teams collaborate seamlessly and without wasted time.

Cost reduction for businesses

A cloud phone center is also extremely cost-effective and straightforward to install. Unlike conventional telephone systems, which require equipment and hardware, VoIP utilizes the cloud, eliminating the costs associated with hardware installation, management, and upgrades. The VOICELAND team undertakes to set up and customize your phone center, so that each internal number leads to a specific user, within 1 to 2 business days, anywhere in Greece, for just €100/year.

Whether you are already a VoIP subscriber or a new corporate subscriber, we will be happy to provide you with one of the most reliable and reputable phone centers and offer you VoIP telephony services with free internal communication, unlimited users and conversations, at no extra cost, as well as a flat rate to Greece and the European Union.

Remote work is here to stay

The current pandemic has accelerated the trend toward more flexible work schedules and the institutionalization of telecommuting in some cases.

Nowadays, companies can quickly adapt if they invest in the right work tools and prepare appropriately for any future contingencies by having a robust and comprehensive VoIP communication system and an experienced team of technicians to support them through this transition.

If you're ready to embrace these new realities, we would be delighted to assist you by arranging a free consultation with one of our representatives.